dell m6800 drivers for mouse and audio wont load

You mentioned that you immediately installed Windows 8.1 after receiving your system, was that a clean installation or an upgrade? Thanks for running the diagnostics for us. I've tested the hard drive from diagnostics as you instructed, also I did the diagnostics from My Dell software.įrom system standart (boot) there are no flaws, while in the My Dell software the SSD have canceled a SMART Short Test. I'd be happy to arrange a phone call to troubleshoot. If you need any further technical help if/after you try my recommendation, please DM me and I'm sure we can solve this. I hope I've helped you better understand the scope of your concern and that getting a different computer in this case will most likely prove to be counterproductive. You'll have to check this for both wireless and wired connections.

Your computer should then automatically connect to your home network. Once saved, click to select 'Obtain an IP address automatically' and 'Obtain DNS server address automatically' and click 'OK'.

Write down any saved address from each octet. Click 'properties', double click 'Internet Protocol Version 4 (TCP/IPv4)'. Here's how:įor Windows 7, go to Control Panel, click 'Network and Sharing Center', click 'change adapter settings', double click the network that you're trying to connect to. I recommend checking to make sure your system is set to DHCP when you try to use the computer at home. Meaning that your IP and DNS are manually set. What it sounds like to me is your wireless and wired connections are both set to static. Now to the technical issue you're having. Since your system connects at your office we can assume that your system's hardware is working correctly. Issue you described is more of a 'technical' concern than it is a 'quality' or 'reliability' issue with your M6800.

Dell m6800 drivers for mouse and audio wont load